We are so disappointed by our experience with Sabal homes. It began with a lot of promise - the showhome staff and design studio staff were great. Yes they made errors, and the markups on upgrades were outrageous - but this is all to be expected. The extreme frustration started the day we took possession. Harman, our site supervisor was and still is completely useless. The first 3 days following possession we couldn't lock our front door from the outside, and in order to lock it from the inside we had to use needle nose pliers. Half a million bucks for a house, and as a bonus they give you pliers to lock your front door. When we took possession of our house in November the front and back yard were littered with construction debris. 2x4's, shingles, plywood, nail strips, coffee cups, working gloves, completely littered. It took months before we could get somebody to come clean it up. And 6 months later, there is still a pile of rebar, shingles and wood in our backyard. The number of deficiencies inside our home is completely unacceptable. We've had a plumbing leak, which resulted in water pooling in our basement ceiling, Both bathtub faucets are falling off. There is paint overspray all over the main floor, and we've had multiple issues with the flooring. This is just the tip of the iceberg. Additionally, the seasonal work in our yard and on the exterior of our home is all wrong. The grading is not conducive to proper drainage, there is a 12 inch gap between the parging and the damp proofing (total alberta building code violation.) And the parging is chunking off a month after it was done. Its frustrating that while this work is being done, or even after completion, our site supervisor doesn't come around to check on the work. It falls on us to inspect the work done by shotty tradesmen that we didn't hire. I expect my house to be built to code. I thought Sabal would too... Terrible experience. We will continue to share our story with anyone that will listen until all of these outstanding issues have been rectified. Shame on you Sabal.
- Approximate cost of services:
- $450,000.00