Reviews

10/10

We hired Empress to come and clean our microfibre couch, our loveseat, single chair and our heavy duty front entry mat. They showed up on time, courteous, and explained everything. The guy with the crew was knowledgeable in adjusting the steam temperatures for different types of materials. They did an excellent job in cleaning up the pet urine in several spots on the couch. We had to have them come back for a second go on the couch after our cat and a family member's dog had a territory war on the couch. Again, they showed up on time, everyone had a laugh about the couch, and they were pleasant about doing the job again. I like this company because it is one of the FEW in Durham Region who are eco-friendly (they will only use an eco green cleaner agent if needed), using hot water at the right temperature to clean and sterilize. We are very careful about cleaning out house due to having pets around. We plan on having them back to do our carpeted stairs and our hardwood floors in the future. Rates are reasonable for the quality of work.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to give us this positive feedback! Pets sure can be tricky, we are here to help!

Thanks Michael!