During some heavy rainfall in early April an external drain malfunctioned causing rain water to enter my store. This happened about an hour before our store closing time of midnight.
I called Restoration 1 and the person I spoke to quickly arranged for someone to come out to me. Restoration 1 personnel were on site within an hour of my call. They were professional and skilled at what they were doing. The water had flooded nearly a quarter of my store. But by 3am the team had finished their clean up and everything looked great. They left humidifiers and fans for us to use for a couple of nights after closing to clear any residual water.
A Restoration 1 team member came to my store for the next two nights at closing to position and switch on the machines and then they were back again each morning before we opened to remove the machines. This was phenomenal service.
It is very comforting to know that when disaster strikes we can count on the team from Restoration 1 to be there to help.