Reviews

10/10

We have used Mold.ca twice now. The first time we had water in a closet that came from a bathroom. Gregg assured us that the resulting mold contamination did not require his certified experts and suggested a handyman. It was during the first visit that he invited us to contact him again if we ever needed to. A few months later, during heavy rains, the basement became wet with water appearing from multiple sources, including from behind the electrical panel. Gregg and his team worked with us at length to figure out how to address the leak without turning off power to the whole house. Gregg made trusted referrals to other trades as required. Gregg treats his clients and staff with respect, from ensuring that they have proper personal protective equipment to holidays/breaks. The attention to detail and professionalism runs through the entire team.

Approximate cost of services:
$7,000.00
Was this review helpful?
10/10

In the spring, I noticed a troubling leak in my basement, and upon closer inspection, it was clear that the culprit was a compromised section of the brick and cement foundation on the side of my house. I reached out to Otto's Masonry, and I couldnt be more pleased with the decision. From the outset, John reviewed the site and evaluated the quote. He was the epitome of professionalism. He arrived promptly for the assessment, thoroughly inspected the damage, and provided a clear, detailed explanation of the necessary repairs. His quote was fair, and he gave a realistic timeline for the work to be completed. The repair process was smooth and unobtrusive. Eckhard worked diligently over two days, removing the damaged bricks with care and skillfully applying the new cement foundation. He paid meticulous attention to detail, ensuring that the new section blended seamlessly with the existing structure. Most importantly, the quality of the work was exceptional. Since the repair, weve run a water test and Im relieved to report that the basement has remained dry. Moreover the side of the house looks as good as new. I highly recommend Otto's Masonry for any masonry needs. Their friendliness, expertise, and commitment to my satisfaction were top tier. If youre facing any masonry issues, they're the team to call.

Approximate cost of services:
$2,600.00
Was this review helpful?
Company Response

Thank you so so much for this amazing and heartfelt review, Lisa. I've passed it along to the guys and to the office team and they are very proud of their work and very happy and touched by your validation. Thank you for being such a great customer to service. All the best, Marie-Jo

10/10

Removed carpet Sprayed with anti-mold solution Painted with kilz Put in plastic access hatches Replace baseboard, carpet, then put the baseboard back. Looks like new.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Glad we could be of assistance and that you are happy with the outcome Lisa!

8/10

Needed replacement apartment sized, stacking washer and dryer. Existing Maytag units no longer being manufactured. Aman at CAS helped find a different model (GE) that would fit, a very challenging task. (The first Customer Service Rep I received after attempting to purchase online was not as helpful, hence the 8/10. I would recommend phoning if possible.)

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Dear customer,

Your review is greatly appreciated, We're delighted that everything went smoothly for you.

Hopefully we'll do business again soon.

Regards
CAS

10/10

Punctual, professional, offered options, very reasonable. Santos did not try to upsell us and was very patient and pleasant. He answered all of our questions. We would call Santos again in a heartbeat.

Approximate cost of services:
$40.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?