Reviews

8/10

Home builders in subdivisions (track housing) are truly project managers. The building of a home is sub contracted out to specialized crews. The quality of your home is dependent on the quality of the sub trades and how closely they are supervised by the home builder. Its the relationships that the home builder has with their sub trades that is critical. Homexx is a medium size builder that has cordial relationships with most of their sub trades. The company is organized and is still controlled by family members. Overall this company has been in business for a long enough period that they should not go out of business. They have integrity and can be trusted to construct a decently built home. The three builders in my sub division are all good company's that I would consider purchasing a home from. All these builders and most in Alberta are using the same construction methods. The difference is the quality of the sub trades, materials and attention to detail. There attitude before and after the house is finished is another factor. Homexx was very difficult to deal with when homes were selling fast, now that house sales are slowing down there attitude has improved. They are taking care of their customers in an honourable manner. Homexx owns a millwork shop that builds your doors trim work and does the finishing packages. This is their biggest advantage over their competitors. Good finishing at a better price. Their homes are generally less then the comparable homes in my neighbourhood. This would be the main reason I would purchase from them again. Better value in my opinion.

Approximate cost of services:
$360,000.00
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6/10

I purchased approximately $ 2,500 of light fixtures for our new home built by Homexx. Our sales lady( sales manager Cheryl ) was unprofessional and her behaviour was rude. A week after we selected our lights we decided we wanted a quote on one light that we where considering changing. I emailed her a picture of the light and asked for a price no answer for two days. Then I left a message on her voice mail no return call provided. With no other choice we visited the showroom. Cheryl ignored us, upon seeing me then with an excuse that she was busy she passed us onto Jackie. The light fixture was hanging from the ceiling within twenty feet of Cherly's desk and she did not care enough to answer our voice or email requests. Terrible customer service. I will never buy from your lighting department again.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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