I had my dryer repaired by Neville from Unionville Appliance. He was fantastic. There was some confusion on the cost as what I was quoted and what I was charged differed by about $70. I called the office to get clarity and spoke with Vince who has absolutely no people skills. He was more interested in making sure to tell me repeatedly that I was wrong and that no one from his office could possibly make a mistake than he was on rectifying the situation. Vince is brash, rude, and a bully on the phone. I will never work with Unionville Appliance again to avoid having to speak with him again. Terrible experience.
- Approximate cost of services:
- $280.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?