Reviews

10/10

Andy has serviced my appliances in the past and consistently delivered excellent service. Punctual, reliable, and trustworthy. So far I have used Elite appliances for my refrigerator twice(different issues), and once for a range hood. Very professional, courteous and pleasant rep to deal with. The company itself is responsive to service needs. Frankly, factory trained technicians do make a heck of a difference. The value of service received is worth the price. Work Order No: 464372 One really can’t put price to a peace of mind.

Approximate cost of services:
$5,500.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

10/10

Great service from initial phone call to completion of work, The job was to re-attach down spout at the roof and removal of debris from some of the evestroughing. Also, other companies wanted to charge me $100 for just an estimate.Why would anyone even bother getting service from such companies. You are always worried if the estimate turns out to be too high, then you still have to pay $100 and still be stuck without repairs.

Approximate cost of services:
$430.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the nice review! We do not often specialize in small repairs but if time allows we can sometimes make exceptions. We appreciate you taking time out of your day to write this for us! Darren

2/10

Beware if you live in the west end of GTA. He will sell you the product, but will not support it. Its too far from Ajax and gas is expensive. I went with Excel because of a referral and price. A friend of mine recommended Gabriel to me and I found his price very competitive and his initial service very good. I didn’t realize that this was not going to remain that way. The shutters got installed, and there were problems in measurement. Some of the widows had the louvers binding to window locks, so they never opened fully. I left many voice mails for Gabriel, but he never returned my calls. Also, beware that he uses answering service, so he can decide not to return your calls and there is nothing you can do about that. I am very disappointed and will never buy from him again. BTW, just look up Superior shutters, they are the suppliers of Excel and you will find the same great product sold by another reseller..

Approximate cost of services:
$5,800.00
2 of 8 people found this review helpful.
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