We purchased a resale of a Pratt home, the house is falling apart - very poor workmanship. A good friend of my family is a professional renovator and went through my house for giggles over the weekend pointing out all the mistakes and errors. The walls only had one coat of paint, the seems are bursting in the dry wall, if you flush the toilet the sink water goes blazing hot (pipes not separated).. the cielings sag and twist (looks horrendous in the wrong light even though its stucco'd). Some of our walls are splitting (poor workmanship when taping the drywall). However, the worst part of my first home is the fact that every single window in the house leads cold air in the winter. I'm not talking a little bit drafty... you can stand 3 or 4 feet from the window and feel very cold air. Would I recommend Pratt? Yes, but only to my worst enemy.
- Approximate cost of services:
- $220,000.00
- What could this company do to improve their services?
- They should hire quality workmen and demand they complete quality work. However, due to the fact they contract out all facets of the home construction to the lowest bid the end result is always a poor quality home.
- Any advice to offer fellow homeowners facing a similar project?
- Spend the extra 5 to 10% and buy from a different builder.
- Company Response
Pratt Homes has built in the Barrie area for more than 100 years. We have built thousands of homes and we have numerous projects on the go. I think it is terrible that you had such a bad experience with your first home. Buying a home is one of the biggest investments anyone will do. You should feel that your builder will take care of you. I am not sure how old your home is but our new homes are built above and beyond building code requirements. The standard of the building code today is miles above what it was only a few years ago.
Any home we build, come with a seven year warranty from Tarion, a government monitored third party. We also have a dedicated service department that take care of our customers.
A home require care and maintenance just like your car does. Your car require regular maintenance and so does your home whether it is new or a few years old.
I feel bad that you had such a bad experience. I can however assure you that any new Pratt Home sold meet and exceed building code standards and we stand behind our workmanship and warranty.Kind Regards,
Heljar Hansen
President
Pratt Homes Barrie