My old furnace was dying so after calling several HVAC companies I’ve chosen Maple Home Services because they said that they could come next day and an attractive price of $1500. Spoken to Ahmed. It turned out that I needed to pay $3000, which would include a new furnace and a home inspection. He said that I’ll get back $1500.00 as a rebate for installation of a high efficiency furnace. The next day they were couple of hours late. They said it was because of weather. Yes they did replace the furnace and the new one works great, so why am I whining? Firstly because of false promise of a rebate. The home inspector they’ve referred me to said that rebate only granted to those who make more then one renovations that improve energy efficiency of the house. I have to get a better water heater or attic insulation or something else to qualify for the rebate. And the second reason is that exhaust from the furnace causes accumulation of ice on the wall of the house. Since Maple Home Services are in no hurry to come and fix the exhaust I have to start looking again for another HVAC contractor to come and finish their job before ice damages the wall to the point that it’ll need to be repaired.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Provide honest quotation, comply with building code.
- Any advice to offer fellow homeowners facing a similar project?
- Avoid Maple Home Services