Replace shut off valve & toilet fill valve
Overall, I was satisfied with the quality of the work and the repairman was polite and friendly. However, it is important that you are clear about the problem you are trying to fix, the scope of work you are prepared to pay for, and (with yourself anyway) your budget for the work. The Bosco repairman will likely prepare a scope of work that exceeds these parameters, but if you are clear about what you want and direct him/her accordingly, you’ll be happy with the outcome. For a time, I felt that the cost of the work exceeded the value. However, after reading my initial review, Luis Furtado of Bosco contacted me (see their comments below) and set about to change my perspective. He did that by adjusting the cost to reflect the work performed. I left that conversation with the feeling that Bosco cared about my opinion and was willing to ‘make it right’. My adjusted review reflects their sincere interest in ensuring my experience with their firm was a positive one.
- Approximate cost of services:
- $650.00
- Company Response
Renuad, I am are sorry to hear your frustration. We have tried to reach out to you thru social media but haven't heard back, we do not have your contact info. Please contact me at info@mybosco.com or 905-840-7675 so we can resolve this issue with you. Bosco does everything in our power to resolve all issues, unfortunately you will not give us that opportunity. Once we understand the situation, all staff will be held fully accountable for their actions, via suspension and/or termination. We do not take these situations lightly....please reach out to us, believe me when I say we WILL take care of you.
Roberto Luongo
Bosco Home Services