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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My name is Mike G. and I would like to share an experience that I had while dealing with Brampton Kitchen. Several months ago, I purchased a kitchen from Brampton Kitchen. The kitchen when installed looked absolutely amazing when completed and the people who installed the kitchen were nothing but first class. Our sales representative who no longer works there was also first class. A couple of months after the install, I noticed the 3 doors that were not shutting properly. They were warped at the top. I wanted to take care of this right away but just never got to it. The other day I finally got some time and called Brampton Kitchen. I was expecting a battle because my kitchen was purchased and installed in mid-2014. I was expecting them to say that the kitchen is out of warranty; your sales rep does not work here anymore etc., however to my surprise the lady at the front desk just told me to bring the doors in that I had a problem with. I could not believe my ears. Somebody actually cared about their customers and did everything to make them happy. Wow. Not what I expected in today’s world of retail where you are very lucky to even get somebody to talk to you. Thanks to Brampton Kitchen for making our day. And the next time that I need some cabinetry work done, I will not hesitate to contact Brampton Kitchen. Sincerely, Biljana and Mike G

Approximate cost of services:
$0.00
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Company Response

Thank you so much for taking out time to write this lovely review. We are glad that you acknowledged our services. We are gratified to have such nice customers such as yourself. Best Regards- Brampton Kitchen & Cabinets Team