Reviews

10/10

My husband Randy and I are very happy with the job they did cleaning our dryer duct. We were able to get someone out the house pretty quickly after the dryer sensor indicated our duct was 95% blocked. Amjad explained everything as he did the job. He took the time to get a pretty significant size bird nest out and cleaned it all out so the air was flowing again. We are happy customers and would use them again.

Approximate cost of services:
$100.00
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Company Response

Diane

Thanks for the review. I'm glad we were able to sort out that dryer vent. The new dryers are super sensitive these days. Because the old dryers had zero sensors. They'd just run and run till they caught fire. So the manufacturers put these sensors in to limit liability. Ultimately because of these sensitive dryers, dryer vent cleaning has exploded for us. Which put us in contact with great customers like yourself. So thanks again. We Should see you again as soon as that sensor starts working it's magic again. Thank you. Joe.

Please note ::: We DO NOT telemarket or solicit any calls to customers. Any calls placed by any duct cleaning claiming to be Dial one is not legit. We will not call you unless you call us. There has been a recent incident of a "company" directing customers to my site and homestars account. Stating to call "us" back on they're direct line. Not the main company numbers. RED FLAG! ).

10/10

I would not hesitate to contact DrainWorks for my future plumbing jobs. They provide prompt service and upfront quotes. They fixed the issue with my leaky pipe under my bathroom sink and added shut off valves for me, everything is water tight now. I decided to change out the faucet while they were here, love the one Chris the plumber recommended from the selection he had with him a Moen Eva model. On the same day he was also able to repair a leaky toilet, replacing all the parts inside so it's working and looking as good as new again. They do a very thorough job and give good recommendations.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

**Thanks Diane** We appreciate your review and thank you for taking the time to share your experience. We are so pleased to know we could be of assistance and that you were happy with the service. We look forward to hearing from you should you require additional plumbing or drain service in the future. Thanks for choosing DrainWorks!

9/10

I had issues with my electrical panel in the garage that were affecting my hot water heater. After contacting Solutions Electrical and Maintenance I was provided a written estimate to have the panel replaced. After reviewing it and giving the ok, they took care of everything else. The electrician and his assistant that came to the house were very efficient and thorough in getting the work done. I also had them look at all the electrical inside the house as there were a couple of suspect looking electrical connections in the kitchen. During their review, thanks to the electrician’s experience an ability to troubleshoot that something wasn’t right, an improper connection in the wall for the electrical baseboard heater that as just a fire hazard waiting to happen was found and put right for me. Now I know everything has been thoroughly checked it gives me great peace of mind. I would use them again for any of my electrical needs.

Approximate cost of services:
$4,200.00
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Company Response

Thank you for taking the time to write a review Diane, we love receiving feedback from all our clients. We are sorry for not responding to you sooner. We're glad that we could help make your home safe and remove any electrical fire hazards before they became a problem. We look forward in being of service to you in future.

10/10

Have a lovely new toilet courtesy of Chris. He showed up on the day and time as booked, introduced himself, showed me my options along with prices and then went to work. He even noticed the drip at my other toilet when he went to shut off the water to the house. He gave me a quote to fix that valve and was also able to change that out on that same visit. Bonus it happened to be garbage day and he made sure the old toilet was out on curb and let me know the garbage men took it away. He cleaned up after all work was done to replaced the toilet you'd never know he was there. Thanks Chris and Drainworks for making this toilet replacement quick and no fuss.

Approximate cost of services:
$870.00
0 of 1 people found this review helpful.
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Company Response

**Thanks Diane** We are very grateful for the review and feedback. It is so rewarding to know that you were pleased with our service. We do strive to offer quick and efficient service, so knowing that our efforts were appreciated is wonderful to hear. Thanks for choosing DrainWorks, we do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future.