Our central vacuum had poor suction. We visited VacWorks to look for a new central vacuum. Unlike another business we visited who immediately tried to sell us different products, Marlene tried to help us diagnose our problem first. I followed her instructions to determine that the vacuum was not the problem. An appointment was made for Lorne to come and diagnose the problem. He found that there was a break in the piping behind a wall. He gave us a quote for the repair which would involve opening up some drywall to repair the pipe. As the work and cost seemed significant we did not decide on the repair until a few weeks after. Kyle came to our home for the actual repair. From experience he suspected that there might be a chance that an outlet was simply covered up behind the drywall. He made a small hole in the drywall, and I was extremely pleasantly surprised that it was almost exactly where the outlet was! Our problem was fixed by installing a proper plate over the outlet. VacWorks saved us from making an unnecessary purchase, from some significant messy drywall repair, and charged us appropriately according to the reduced efforts compared to the original quote. We are very happy with the result.
- Approximate cost of services:
- $120.00