Chris from Mississauga

This is the second time I would be giving a review on HomeStar, I usually don’t like to give reviews. The only reason I give a review last year, after I had my windows installed, was because I was really unhappy with the job done and that company got a 0 rating. The only reason I am giving a review now after having my roof replaced is because I am very happy with the job done and I wish I can give a rating above 10 because this company and its entire work crew would have deserved it. I got a few quotes and some were a bit cheaper and I was about to go with a couple of them, that’s until I did some research about those companies and discovered the reasons why they were a bit cheaper, and I realized that it wasn’t worth the risk of going with the quality of work and products they would have provided. Danny, the owner, is an amazing guy. The first day he came to give me an estimate I knew he was an honest guy and I trusted him. He was the only estimator who went on my roof and looked at it before providing an estimate. I was unable to decide on the shingles to go with and I asked Danny for his suggestion, he went beyond the call of duty and took his personal time on a Sunday to come by and look at my bricks and offered his opinion on the shingles he think would look good on my home. I went with what he suggested and it was a perfect pick, I already have people telling me how nice it looks. You cannot ask for or find better roofers than these guys, everything they did were perfect. They arrived on time and did a great job on the hottest day of the year so far. Even though my yard was already clean, they left it even cleaner after they were done with their cleaning up, even my neighbor mention about the effort these guys put into cleaning my yard and surrounding areas when they were done. Chuck was also an awesome guy and so were the rest of the crew. I was also happy to know I have the owners working on my roof and not some subcontractor. I would like to thank Danny and his team for a great job done. You can never go wrong by going with this company; this is as good as they come

Don’t order windows from Royal Seal Windows and Doors or you very likely will regret it, especially the after sale service even if you signed a contract and got a lifetime guarantee. I contacted Mark from Royal Seal Windows and Doors after he left a flyer at my place about a year before, and I arranged with him for an estimate to replace four windows. I signed the contract he provided and give him a down payment, that’s when everything started to go wrong. The measurements were done more than a week later than was promised, the windows were ready for installation weeks later than what I was told and on the day of the installation the installers came nearly four hours later than agreed upon time. And because of this the installation was done in an unprofessional manner with the installers using flash lights for the greater part of the installation, according to Mark it’s normal for his company to use flash lights for installations, After the installation was done I noticed the labels were all different and didn’t match the window frames and glasses that I ordered, I called Mark the next day to let him know about the discrepancies in what I ordered and what the labels were indicating I got. He refused to help me and told me to contact Window City and let them help me. I contacted Window City and was told that they cannot understand how this happen and ask me to send them images of the labels. They also said that the dealer, Mark (Royal Seal Windows & Doors) should be the one contacting them about this and not me. I called Mark and after many, many attempts and having to block my # I finally got a hold of him he asked me to text him the images of the labels and when he is at window city the next day he would investigate and get back to me. I have been trying to get in contact with Mark since then, over two months now, via texts and phone and leaving many messages but he refuses to answer my calls and respond to my messages and texts. I never had a problem getting in contact with Mark before I signed the contract, he would answer all my calls immediately, or call me back right away. Now he would only answer if my number is blocked and then he would hang up. This guy refuses to honor the signed contract with lifetime warranty less than a day after the installation was done; even though all I am asking him to do is to verify with Window City that I received the correct windows and explained the wrong labels. I can only imagine what would happen if someone tries to make a claim under his lifetime warranty. Going with his company was one of my biggest mistakes and not worth the $250 I thought I was saving, pay more and go with a reputable company