Jerry Lee

Chris was hired to work on our basement entertainment room and laundry room. The job included installing new laminate flooring, an entertainment cabinet, new tiling in the laundry room, a countertop, and new cabinets. His Instagram showcased impressive work and a professional setup, but our experience revealed a different realityhis work quality is poor and lacks attention to detail. The floors he installed in the basement were uneven. The vinyl planks had wide, visible gaps and were not fully glued down, causing the edges to pop up and peel off easily. The cabinets in both the kitchen and laundry room were roughly cut with no finishing touches. The wood was shredded, likely from a dull saw blade, the banding inside the cabinets peeled off easily, shelves were uneven, screw holes uncovered and the wood top was over-sanded, leaving visible blemishes. These issues are just a few among many with the cabinets. In the laundry room, the tiles were uneven, and the grout work was either over-spread or unfilled. The countertop was installed unlevel, and he sealed the sink with silicone over dirt. There was a large gap under a cabinet around a box he built for the dryer vent. When we raised this issue, he brushed it off as being under a cabinet and isn't easily visible even though it was at my wife's eye level. When we redid his work, we discovered said vent wasn't attached to the exterior wall, causing lint buildup inside a serious fire hazard! Additionally, he showed a lack of care and respect in our home. He used our new washer and dryer as a workstation, scratching them with his heavy tools. When asked to sweep up sawdust and dirt before moving the washer and dryer back in place, he said he had but clearly hadn't. When confronted, he dismissed the concern, stating he wasn't hired to clean. Throughout the project, he seemed rushed to complete the job. Despite raising our concerns about the quality of his work, we were met with resistance, frustration and inaction to resolve our issues. I do not recommend Chris for any project that requires collaboration, patience, effective communication, and a high level of craftsmanship to bring your vision to life.

The window quality is pretty good but the service during the install was mediocre. My knowledge of windows are minimal and Ron wasn't very clear on the options i had for my renovations. The guys installing my windows were like a bunch of kids who you could tell didn't care or take too much pride in their work. When I asked them why one window was being installed with blue tape (which is to prevent water from getting through) and a window right beside it didn't, they said it was because they ran out of the blue tape. I asked them if they had more and they said no. So I had to literally go out, run to the nearest hardware store and buy them some more. Very unprofessional and would NOT recommend having them install. The window quality is alright. I have had two windows where the plastic has come off and I would have to snap it back into place. No big deal but for a window that's only been in my house for less than a year, I shouldn't be having these types of problems.