Reviews

10/10

Fred and the team are courteous and listen to your problems, trying to address them as best as possible with Lennox technology and the experience of their installers. 10/10 times they pick up the phone or get back to you about the missed call, very important for emergencies/issues/questions. Got the SLP98V furnace and it is quiet and heating the home well. Highly recommended

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Josh. It's been our pleasure to have business with you.

9/10

Dr. Tubs ended up doing a good job on my bathtub reglazing project. There were a few issues with paint and each time Enza organized for the tub to be resprayed so that I was satisfied. Very committed to customer service. Only drawback for me was that I had shower glass doors put on and this voids the warranty - I didn't know that before the service begun. As long as you're clear about that you should be satisfied with Dr. Tubs and their commitment to quality.

Approximate cost of services:
$475.00
2 of 2 people found this review helpful.
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Company Response

Hi Josh from Toronto, Thank you for writing this review on Homestars, we really appreciate hearing from you and love the pictures you've posted with your review. I'm sorry to hear that it wasn't made clear from the beginning that installing shower doors on the tub voids the warranty. I am not sure we knew about that, but regardless, I'm happy that you are satisfied with your newly reglazed bathtub. I must say, it looks beautiful and even more so with the new pane of glass on it. Enjoy and thank you for letting Dr. Tubs Reglazing bring your bathtub back to life!
Sincerely, Dr. Tubs Reglazing

10/10

I recently contracted Dmitri to install tiles on my bathtub wall surround and floor. It was a running bond pattern with tiles of different sizes. Dmitri is great with communication and explanation, he desires to see your job done well with his company. His installer Vlad is the most talented tiler I've seen, 12 x 24 tile was installed perfectly at an astounding speed. I have worked in the trades and can fully recommend this company. My project had a few issues and regardless of whose fault each was, the company was there to discuss them and reach a fair solution. I am overall very happy with the outcome.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for a great review.
And you revision is gladly appreciated.
Thank you for choosing Tilestars!!