We just moved into a new condominium. We took a shower the first morning and the shower backed up into the bathtub and then the toilet overflowed. We called Thos. R. Birnie. They were very understanding and sent someone within a few hours. Tim was professional, courteous and respectful. Unfortunately he wasn't able to get the snake down the drain. After contacting the Property management company, and having a discussion with the building supt., we learned that we would have to cut open a hole in the wall to access the pipes that the snake would get down. We called back and they agreed to send Tim back the following morning. He was able to get the snake down the hole and get our drains working. You have no idea how relieved we were. Moving was stressful enough and then to have problems right away. Thos. R. Birnie and Tim saved the day. I can't say enough about the efficient service we received. I would highly recommend this company. We had results. They were understanding and quite reasonably priced. Now I look forward to taking a much needed shower. Thank You
- Approximate cost of services:
- $600.00