MARLENE from MYSMART MOVERS IN oTTAWA

Hi I hired MY SMART MOVERS OTTAWA company on September 29th, 2014. I was given an estimate of $305 plus tax on the phone. The guys wasted time in talking to their boss Shom on the phone all the time during the move. The movers also wasted time in organzing the truck. It took them 2 hours to put things in the truck and back out of the truck at the origin. There were not enough blankets to cover all my furniture and the movers had to strip some blankets of the already wrapped items to use as blankets for the more valuable pieces. This took even more time. At the end, the movers requested 7 hours of work in advance (711.90$). I asked why, when they only took 3 hours and all the additional times is just a wasted time. The movers (Dawood) threatened to sell the furniture, forced me to go to an ATM machine on my own when I am 33 weeks pregnant, took the money $711.90, stripped my furniture from the blankets and left me and my husband with our furniture outside the appartment building, some pieces in the street and other furniture pieces in the groud level of the appartment building we are moving to. This is a crime against humanity, taking the money and not completing the job, wasting time trying to earn more money by talking on the phone and chatting, wrapping, unwrapping and re-wrapping furniture, not completing the job that they were paid for and were assigned to do, AWEFUL; SERVICE