Reviews

1/10

I hired Waterworks for a burst pipe to my outside tap based upon great Homestars reviews. They were quick to respond, on-time and thorough on communicating repairs as the project progressed. Where I was left utterly disappointed was in the cost and damage/huge mess left behind. For less than 8 hours of labour, a shut off valve, a faucet and a small run of copper was twice what I thought the worse case scenario would be. BUYER BE WARNED - they have an a la carte price guide which charges small amounts to do each little element of a project. So for my one pipe repair, the plumber charged me for 5 separate items. Further, I had to spend hours and $$$ repairing the butchered ceiling and removing & re-caulking the tub. It would have cost me hundreds of dollars to hire someone to repair all the damage. Steer clear!

Approximate cost of services:
$2,900.00
2 of 2 people found this review helpful.
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Company Response

Dear Mr Dennis Smiljanic,
I myself was present on that job and it was quite a challenging repipe due to SHODDY and poorly located pipe work.
We did show you 3 locations of previously duct taped drain of previous repairs for leaks,and a drywall screw in your drain pipe and poorly located etc). It seems you were deviously cheated by your last contractor and your maybe venting on us.? You are correct in there was quite a mess involved because of the poorly located pipe work that was repaired above a beautifully finished basement bathroom.We had no choice in how we cut the drywall and our ladder would not fit near your tub. If you truly felt we were "devious" and "unprepared" etc, which I know we not, you could have easily declined the job at any given moment and would have no hard feelings.What strikes me odd is you were called by Natasha during and after the job,and you stated that you were happy with the progression and completion.Also she mentioned that if there were any questions or concerns that you were welcome to call us anytime and they would be addressed.
Best,
Michael Yuffa
416.489.0000

10/10

Lenni from Premier Pool Group provided absolutely incredible service. I had a large number of issues (water pump, pool lights, leak) and he fixed all my issues quickly and at a great price. Lenni took the time to explain all my issues and provided multiple options for all my repairs. His team went over & above my expectations - do not hesitate to call Premier for all your needs.

Approximate cost of services:
$3,400.00
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Company Response

Thank you very much Dennis, greatly appreciated the business and this review and we hope we can help you with anything in the future

10/10

I had my roof repaired by Max and his teak at Twin Peaks October 1, 2015. After obtaining 3 quotes, I found Max to not only be the best priced (25% lower than another quote) but also the most reliable in terms of follow-up to my questions and timely response. Two of my neighbours also used Twin Peaks and were very satisfied which helped make the decision very easy. His team did an outstanding job and finished in 1 day doing a beautiful job on our roof, a great clean up and no hidden surprise charges. Highly recommended!!!

Approximate cost of services:
$5,700.00
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