Reviews

10/10

Picture this: Alan goes to uninstall the old dishwasher and discovers that in 2010 the hardwood installers covered just the front feet with hardwood. The machine would not slide back (no room) and we could not detach the feet/legs. Thank goodness Alan persevered and tried a few solutions, settling on using a drill to cut through the hardwood enough to release the front feet/legs. Epic fix! Invisible thanks to the skirt at the bottom. Then installed the new machine, made sure everything was working and left it all perfect. With this plus another great experience, we will always call Alpha if we need service. We appreciated your professionalism and problem-solving on a tough job!

Approximate cost of services:
$350.00
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Company Response

Wow!! Amazing. Thank you for your review and sharing your experience with Alpha Appliance Services, we understand how difficult it is to run a home with a broken appliance and want to be part of the solution.
Our goal and vision is exceed expectation to every single customer and always strive to provide the best and quickest possible service. We truly appreciate your business and especially clients like yourself. Alpha Appliance Services

10/10

Angelo and Artur arrived early and ready to work. They were thorough and quick. Easily backed the truck up our narrow shared driveway. I would highly recommend this company - great service.

Approximate cost of services:
$330.00
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Company Response

Rae,

Thanks for taking the time to submit this review. We will pass the praise on to the crew! Looking forward to working with your friends an family.

Regards,

Rick, President

10/10

Was referred to Allen and he made a repair to our 10+-year-old Kenmore dishwasher. Allen came exactly when he said he would, diagnosed the issue promptly, made the repair (difficult to get at because the dishwasher sits lower, on subfloor vs floor) at the price he quoted. He was pleasant and courteous and careful to clean/return everything to normal. I appreciated the service and, while we likely won’t repair this dishwasher again, would call Allen anytime to repair other appliances.

Approximate cost of services:
$250.00
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Company Response

Thank you Rae for your kind review. It was a pleasure for us to assist you with your dishwasher. Anytime you need help with your appliances you can count on our help.

10/10

Very impressed so far by this company. Spoke to David Wed morning, and within an hour, Gabe was at our house taking a sample. We had results that same afternoon from the lab, and a quote that evening. Very prompt and expert/experienced in what they do.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Rae, thank you so much for this review
Gabe will be pleased to read this

Thank you
David

10/10

I called JSN based on what I had seen here on Homestars, because I filled my top loading washer, but when I closed the lid it didn't start. There is a mechanism at the latch that triggers it to go, and I could hear and feel that it had failed. This was around 8 pm and I reached Sam personally. He asked for my address and then I heard a GPS voice - he happened to be 15 minutes away and offered to come right then. That alone is worth five stars! What was I going to do with a washer full of wet clothes? Anyway, he came right away, diagnosed the problem, replaced the part on the spot and you would never know he had even been there. My husband had gone out for dog food - the washer had broken and been fixed by the time he came back! Too great.

Approximate cost of services:
$230.00
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Company Response

Thank you very much Rae for taking the time to write a review for our work. It was a pleasure fixing your appliance. We appreciate the business of great client like you. Looking forward to serve you in the future. Best Regards, Sam Alexander.

10/10

The dryer duct behind the wall had become unattached from the exterior vent. It needed replacing. Alex R. described a couple of ways it could be fixed. We settled on one and he went to work - he cut holes in the drywall, did the work really well, repaired the drywall, cleaned everything up beautifully, levelled the dryer when he put it back. I couldn't imagine better service. We will definitely call Handyman Connection again.

Approximate cost of services:
$250.00
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10/10

John and his crew created a hatch so we could get into/underneath our ancient mudroom. There was a ton of debris to be removed, but the site was pin-neat throughout and after the job. They needed to dig deeper than forecast and to install a window well for the hatch, and brought in a specialist to custom-make a grate/cover for it. When it became apparent that we had to fix a plumbing problem, John brought in an excellent plumber. He also recommended an insulation company to insulate under the mud room, and we were pleased with them, too. They came when they said they would come, did what they said they would do, dealt with the curve-balls effectively. Very professional, we will hire Ascot again.

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

I am very pleased with my clean windows. Sergio made sure I was happy with the quality of the work done on every window before he would leave. That is QUALITY. He also fit me in with a very short turnaround, which I appreciated very much. Prestige is now our go-to window cleaner, and I have no hesitation in recommending them.

Approximate cost of services:
$300.00
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Company Response

Thank you so much Rae. It means a lot that you were happy. Thats what were about customer satisfaction. See you again next year

10/10

New Canadian Drain took care of our main drain problem very professionally, from start to finish. We appreciated that Bob described the situation to us and gave us options as to how to fix it. The work included digging up our front yard and was done with surgical precision, and such tidiness that you can barely tell the yard was ever disturbed. Bob was there when the City inspector came and showed us how to complete the paperwork for a possible rebate on the back-stop valve we had installed. It was a pleasure from beginning to end. Neat, professional, knowledgeable, helpful, effective. I would recommend this company to anyone.

Approximate cost of services:
$2,500.00
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Company Response

Hi Rae, thank you for taking the time to share your thoughts and experience with fellow homeowners. We appreciate your positive feedback and we are very pleased to know that you are satisfied with our efficient workmanship, cleanliness and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Rae, take care.