Alpha Appliance Services

Appliance Repair
Richmond Hill ON L4B 3G2
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HomeStars
Appliance Repair
Alpha Appliance Services
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87%

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Reviews by rating (past 12 months)

Reviews for Alpha Appliance Services

Average customer rating:
9.6 10 (65 reviews)

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Pat
Pat
0 reviews Richmond Hill, ON
0/10

Website is deceitful

The website says there is 3 months warranty for labour cost and up to 12 months on parts for any repair. My $180 repair only lasts for less than 1 week. No refund is being provided. Don't trust the words on the website.

Approximate cost of services:
$160.00
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Sue Burke in Toronto
Sue Burke in Toronto
3 reviews Richmond Hill, ON
10/10

Excellent service ….

We called Alpha to check a small leak from the base of our washing machine, and were very impressed with their response. Alan got back to us within a day with a cost estimate for the necessary repair work, was here a day later to inspect the problem, and in the end took care of our washer, cleaned out our dryer, and gave me very good advice on how to keep both working well. We plan on having him back for more work, and would recommend him and Alpha highly.

Approximate cost of services:
$490.00
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Company Response

Thank you Sue for giving us this amazing feedback. We're glad we were able to fix the issues efficiently and maintained a high level of communication. We always strive to go above and beyond for our customers and are thrilled to hear we did just that for you. Our team truly appreciate your business and look forward to working with you.

Alpha Appliance Services

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher

Excellent service from Alan . Alan was on time, knowledgeable & fixed my dishwasher in no time.
I highly recommend Alpha Appliance service.

Approximate cost of services:
$85.00
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Company Response

Thank you for taking the time to share your experience with us. It is great to hear that we were able to repair your Bosch
dishwasher quickly and efficiently. We in Alpha Appliance services appreciate your support and feedback.

Greg
Greg
2 reviews Richmond Hill, ON
10/10

Fridge repair

Alan and Oscar were amazing !!
Promptly answered all text messages leading up to the service. Showed up in the 3hour time window committed to. Alerted me prior to showing up. Oscar the technician was very knowledgeable and friendly. Well done guys !! I rarely experience this level of customer service these days. I’d definitely use again and tell others. Greg Winterfield

Approximate cost of services:
$260.00
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Company Response

Dear Greg
Thank you for taking the time to write such a wonderful review. It is great to hear that we were able to repair your wine cooler quickly and efficiently. Our goal and vision are to exceed the expectations of every single customer! We in Alpha Appliance services appreciate your business and feedback.

johnreich in Richmond Hill
johnreich in Richmond Hill
2 reviews Richmond Hill, ON
10/10

Repair of LG refrigerator

Great service from Al. Arrived on time and explained his process and costs. He worked quickly and solved the problem. He left his workspace clean and dry. I was completely satisfied

Approximate cost of services:
$200.00
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Company Response

Thank you John for taking the time to share your experience with Alpha Appliance Services. It was nice meeting you. We always care about our client's satisfaction. Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you. Thank you again for your support.

Private User
Private User
0 reviews Toronto, ON
10/10

Laundry fixed quickly!

Our laundry was broken. The water didn’t drain and we couldn’t fix it. Alan from Alpha came and had it fixed in under 20 mins! Very pleased with the service! Thank you! Our landlord paid so unsure if cost.

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to write such a wonderful review. It is great to hear that we were able to repair your washing machine quickly and efficiently. Our goal and vision are to exceed the expectations of every single customer! We in Alpha Appliance services appreciate your feedback.

Private User
Private User
Private User reviews Vaughan, ON
10/10

A Big Thank You

My washing machine stopped working. I tried the fuse - no luck. Someone recommended Alpha Appliance. I called and was given advice of what to do and yes, we got it working. They could have come by and charged me for a service call for something simple but they didn’t. Thank you Alpha Appliance. I’ll definitely use you in the future.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write a review. we were glad to help you out by phone. We always care about our clients' satisfaction. Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you. Thank you again for your support.

Private User
Private User
Private User reviews Toronto, ON
10/10

Noisy Fridge repaired

Our fridge was so noisy that our nerves were frayed. Alan deducted the cost of his first diagnostic visit, for a discount on the second visit. ordered 2 parts to make sure one of them would work. He followed proper COVID protocols. It did not take him long to fix our fridge, and it is still running smoothly and much quieter. We would not hesitate to recommend him.

Approximate cost of services:
$305.00
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Company Response

Thank you for taking the time to write such a wonderful review. It is great to hear that we were able to repair your fridge quickly and efficiently. We in Alpha Appliance services appreciate your support and feedback.

Private User
Private User
Private User reviews Ajax, ON
10/10

Dryer fixed

Allan was responsive to all my questions. The rates were quite fair. He arrived on time, provided an explanation of the problem and fixed it in a timely manner.

Approximate cost of services:
$430.00
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Company Response

Thank you very much for taking the time to post your feedback. Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer! We truly appreciate your business and especially clients like yourself. Alpha Appliance Services

Mark in Toronto
Mark in Toronto
1 review Richmond Hill, ON
10/10

GE Fridge Leak

Came within 30 minutes of my call. Only charged for service since it was so easy for him. Great friendly guy, 100% using him again.

Approximate cost of services:
$85.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your kind review. It was a pleasure for us to assist you with your fridge. Anytime you need help with your appliances you can count on our help. Alpha Appliance Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alpha Appliance Services

ALPHA APPLIANCE SERVICES / Canadian-Certified expert, Best price Superior Service, Fast and Reliable, One Call Does it All! ! We are a trusted, well-known appliance company. Our Mission is to provide alpha quality service in the market while achieving the highest customer satisfaction. Why choose us? - Certification: We have ...
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