stella from Toronto

This is a late post. the visit was actually made early October 2014, but I just haven't had a chance to post a comment, until now. I decided to contact the "duct cleaning specialists" because we had used them 3 years ago to clean the air ducts in our home after a renovation and were very happy with the service we had originally received. they were thorough, hardworking and professional the first time they worked in our home. I have just had a baby (sept 16) and figured, I should have the vents cleaned again. I made a call in early October, and despite the fact that they were quite busy, the were able to squeeze us in within a few days. the two gentlemen showed up right on time and went straight to the furnace room and had a look at the air intake. they quickly noticed that air ducts were very clean and didn't need any work done. Steve called me over and showed me the duct, and said it was fine. they offered to spray the vent with a disinfectant at no charge. I was not charged at all for the visit. I am incredibly impressed with the honesty and professionalism. Other companies could have easily charged me for a service I did not need. I will be a life long customer of this company and happily refer family and friends to "the air duct specialist"

we had water leaking from our bottom mount freezer for a few months. the problem was definitely getting worse with water freezing in the freezer and then spilling onto the floor. I found the appliance guy on home stars and decided to use them because of the great reviews. the work was done within 2 days of calling and service was quick, efficient and reliable. they knew what the problem was and fixed it in less than 30 minutes. it has been a week since we had the problem fixed and there hasn't been any ice formation or water leaking, I am so happy with the results and wish I had called earlier. will definitely use the appliance guy again. thanks for the great work.