After a very long search/ interview process for a good and reliable company to replace our aging units I settled on Spring Home. I researched their track record, better business records, and read many reviews on home stars. A sales person was sent very promptly to give us a quote. He was knowledgeable , on time, and was not trying to convince me to buy something that I didn't want.
The quote was competitive and all my questions were answered promptly .
The installation team of three young man came in the morning after calling us and letting us know that they are on their way.
They covered all the floors and went to work immediately . It wasn't an easy installation, they had to replace pipes that were hidden in the finished ceiling and replace more pipes that were running through the garage. They were very careful how much of the ceiling they opened so that I won't have to much damage and that it would be an easy repair in the future. To make a long story short, they worked very diligently and carefully the whole day. I was very impressed with their hard work ethic and their commitment to do a great job. After the installation I had a follow up question and a technician was sent out to clarify the issue immediately , I was very pleased with how promptly they responded and am happy to report that every thing is working very well and I am very happy with the equipment, workmanship and follow up.
Also a big surprise was that the office took care of the warranty registration and the OPA rebate. They filled out all the paperwork and send it I am Very grateful for that.
Thank you very much to the whole team at spring home for a job well done!