Nelson from Calgary

Janice was prompt, professional and knowledgeable. Our experience with her was enjoyable because she took the time to explain the differences between brands and models. The original scheduled installation date was set about 2 weeks from our appointment date due to some personal reasons. The following day, we identified an availability in our schedule so I called Janice to see if we could bump the appointment up. She still remembered us and even offered to make it happen the next day when she got into the office. We were grateful that she entertained our request even though she was on her way to dinner. Darren and another guy (sorry I forgot the name) showed up a few days later to do the AC install. They showed up a little early and was able to put the unit in our preferred location. They took care to keep the house clean and even gave us a warning about loud noises before continuing with work. It's been a few weeks now after the install and we are still quite pleased that we have made this purchase.