I recently moved to Barrhaven and went with who I saw many of my neighbours were using despite the poor feedback I had read online about Appleseed (now rebradnded as Metro which I suspect is due to all the bad feedback as Appleseed.) My coworker warned me about using them as he said their service is terrible but I ignored him. Of the 3 or 4 snowfalls that dictated plowing per their contract, they missed the first 2 and I ended up shoveling my own driveway. Not once has my driveway been plowed before I leave for work (8am) even though I notice other driveways have been plowed (by other companies.) My previous experience was with JR Snow in Gloucester and they were excellent, they have set a standard that Metro doesn't seem to compare to. Prior to that I lived in Montreal and every person on my street had snow removal and every snowfall my driveway was cleared before I left for work and before I came home from work, that is how a quality snow removal service works. (Oh yeah and it was only $270 for a doublewide driveway there.) If I continue to have to shovel myself out every snowfall I'll be looking for a different company next season. On top of that they seem to leave 4-5 feet of unplowed snow at the top of my driveway. I get that they're being cautious but they're not even close. Then there's the 3 feet of snow from the markers which I shoveled out myself so they would start sticking to the path.