Reviews

10/10

Dominic and his team were friendly and great to work with. They showed up to start the job when promised, effectively communicated, and worked daily until the project was completed. They were responsive minor adjustments along the way. The finished product looks great. There was one hiccup along the way with a gas line but they took responsibility for this error and have promised to ensure no cost for this is passed onto me. Mistakes happen but how they handled it was effective and professional.

Approximate cost of services:
$8,000.00
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Company Response

Many thanks for your great review . It was a pleasure as well working with on your project I wish you enjoy it for years to come . thank you

10/10

Had foundation waterproofing done by rcc in July 2023. They were reasonably priced, showed up when promised and were very hardworking. Finished the job on timeline promised. Water problem in basement has been resolved.

Approximate cost of services:
$4,200.00
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Company Response

We're delighted to hear that your foundation waterproofing project was a success and that your basement water problem has been resolved. Thank you for choosing RCC and for sharing your positive experience!

RCC Waterproofing
(416) 747-1920

9/10

Delivered on time and effectively communicated a delay in pick up and came at the revised pick up time. Took care to protect the driveway

Approximate cost of services:
$450.00
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Company Response

Thank you for your kind words Mike. Driveway protection is included in all of our bin rentals and we are glad you appreciated us taking the time to make sure nothing gets damaged. We are glad you had a positive experience with us!

1/10

They started off great- Roger and Youri would respond very quickly, were knowledgeable, and started the job as scheduled. The work they did was of good quality. Unfortunately what was quoted as a 3 day job is still half unfished over a month later. They did the garage floor, put in the new window and that is where it stopped. No outside flashing was done on the window. The run around with the door started. It then had to be special order I was told so would take an additional week. 2 weeks passed and I heard nothing. Finally got a hold of them and was told it would be another week or two. Heard nothing so I called and then was told yep they would be coming but the black steel door I paid extra for was white. When I said I wanted black to match all others I was told they would just paint the white one- a maintenance steel door would then become maintenance for me. So I said no I would wait for the proper door to come in. In the meantime I had paid for the window so wanted the flashing finished. Was told they would come for sure Saturday- waited around and heard nothing. Then told they can't come. Texts and calls now go unanswered. I am just so glad that this is not a project with these guys where half my house is torn apart. It is too bad because as I stated at the start their work is good quality and I was happy with them until this run around. A little communication and common courtesy for my time would have gone a long way to maintaining this relationship. So I am left with a window install I paid for with no flashing on the outside and a back garage door that was to be replaced and who knows when or if that will ever happen. Very disappointed. UPDATE: Yes I agree with what you have said in that the back door is special order and I have not been charged for it. I did pay $250 for the garage window and as the photo shows this is not a complete job. The window in its current form was completed January 20th. In over a month no one has come to finish the flashing. Dates/times for when someone would come have been promised to me and then no one shows up and no communication that they can no longer come until after I wait around all day and then reach out. And now despite me paying for this window I'm told they "will not rush over now after my review". This flashing while yes it requires some custom cutting is not an elaborate job for a company that installs windows and doors so I really do not understand why what was promised to be a 3 day job in January remains in this unfinished state over a month later citing the custom complexity of this flashing. I really do not feel it is fair to be left with an unfinished window job that has been paid for. The window has been paid in full to the company.

Approximate cost of services:
$4,650.00
1 of 1 people found this review helpful.
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Company Response

Hi Mike ! As you know during pandemic all stores are closed, and we had to order your door online. That what we have received ( supplier's mistake - different colour ) you didn't want to install , so we offered you to paint it on black colour , you refused. Window flashing is ready to install ( it was a custom made ). About doors( as you have outstanding balance )you won't be charged.

10/10

Ladi was great to deal with. Responded quickly, was fair, competitive price, did what he said he would. Was honest and didn't try to oversell. His team was professional and friendly. Maintained a clean workspace. Came within a week of booking. Would highly recommend.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the great review Mike

Empire Team

10/10

TSC Movers were excellent! They called the day before to confirm, they arrived exactly at the time they said they would. The three gentlemen were humourous, professional, and careful with our belongings. They worked diligently which helped to keep the costs low. They went beyond to take off doors, railings etc to make the furniture fit where I needed it to go. I would highly recommend them for your next move.

Approximate cost of services:
$700.00
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Company Response

Your recommendation means the world to us! Our promise, your satisfaction.