I think they are quite over-priced to begin with, but I still ended up buying there just because I can't find the design I like anywhere else....wish I haven't tho. When the guys were delivering my furniture, they somehow think it is a good idea to drag them on my newly installed floor. That left a good 12" scratch on the floor. I've called their customer service, and was promised they will look after it, but they never did. There were also some minor defects on a buffet and hutch (tiny chips) they delivered...Didn't bother calling back again after a few times. Overall, not very happy with the purchase, but they do have a great showroom with very good product selections. Selection: 9/10 Prices: 3/10 Service: 3/10
- Approximate cost of services:
- $3,000.00