Greg from Ottawa

Our AC was really acting up. It would work, then it wouldn't. Then we noticed water in the basement around the AC where it enters the house. I called the original group that sold it to us to discuss and set up an appointment. They were competent on the phone, but hardly warm. Set up an appointment, and then by chance, checking email that same morning, I noticed a Groupon from Home Climate Pro in my email. I called them to discuss what I thought my issue might be. Matt (the owner) took the time for a chat and actually cleared time in his schedule to make time for a quick visit. He tests everything and then found the problem; the system was dirty inside (pets contributed to that). Rather than an expensive repair, he was straight up about everything and in under 90 minutes, our system was performing flawlessly. Matt and his wife (she runs the office, I believe) were genuine, helpful to deal with and in the end, superb value (they were significantly more affordable for the diagnostic and the work than the quote I received form the group who originally sold and installed the system to me). In short, they were exactly the kind of trade anyone would let into their home. I'm a very happy client who was treated very fairly. These folks are a very easy recommendation for me.