Home Climate Pro

When the hot weather started in May (2021), our air conditioner was working well. Then one day the fan on the exterior unit was not turning and it was buzzing. I turned the a/c off at the thermostat so it wouldn't damage the unit. I called Home Climate Pro in the late afternoon (because of previous experience with them). Matt came the next morning and replaced a part on the exterior unit (I had an appointment so was not home at the time). Christine is very friendly on the phone too. Quick, friendly, reasonable prices, and fixed the problem - can't ask for more than that.

We had a new furnace and a/c installed when we purchased our house in 2012. The a/c stopped blowing cold air a few years later (June 2017) and the original installer would not warranty their work. We submitted a request through homestars.com and a number of companies including Home Climate Pro contacted us. We chose Home Climate Pro after checking references and also because Christine was very friendly on the phone. Matt quickly diagnosed the problem (which I would describe as a poor original installation job) and repaired it which required replacing the coil in the furnace as it had been badly damaged during the original installation. Very friendly, clean, and have recommended Home Climate Pro to multiple people since.

Mat checked out my old furnace last year and told me it might give me another winter but probably wouldn't last 2. He gave me the best estimate on a new furnace of all the local companies with the highest reviews. The old furnace did last through the winter so this year we decided to change it before it died in the middle of the winter. The installation was quick and easy and Christine followed up to make sure everything was working well. They didn't try to upsell extended warranties like other companies. I'd recommend Home Climate Pro to anyone looking to replace their furnace.

I highly recommend this company for anyone who needs a new furnace. My neighbour and I both found ourselves with very old furnaces (over 25 years old) and she had a new born and winter was on its way! Mat came over and discussed our options, price ranges according to our needs ie. size of our townhome, efficiency ratings, payment schedules. He is extremely polite, professional and trustworthy to be in our homes even when we weren't there. I trust him and his company completely. His wife Christine is incredibly helpful with the scheduling and informing me when and how to apply for the government rebate and I received the rebate promptly with her help.
I moved a month ago and was unfortunately again faced with needing a new furnace...I would have hired Mat in a heartbeat but I moved to the Niagara area. I asked for Mat's opinion on the quotes I received from other companies and I valued this information greatly. Please consider asking for Mat's advice and hire him for your new furnace when needed. Thanks Mat & Christine for making my life a lot easier!!

Matt replaced by old Carrier a/c system with a new one from Ruud/Rheem. Not only did he give me the best price, I also felt the most comfortable dealing with him. You aren't just talking to a salesman, he's the owner that does the actual installation. He's very knowledgeable, attentive to detail and aims to please.
Christine in the office is a pleasure to deal with as well. She helped me confirm some rebate questions and got my 10 year warranty registered for me.
I recommend Home Climate Pro to all and will definitely use him again for any of my HVAC needs.

Our furnace was making some odd sounds. We contacted Mat and he came the same night and quickly determined it was our draft inducer. Within 1 day a new part was ordered and replaced.

Had an Air Handler problem. Mat identified the issue and proposed the solution. Repair was fast and cost reasonable.
Mat is a Super Professional Tech and very courteous and knowledgeable . I would call him back for any HVAC service required.

We bought a century home 2 years ago and have used this company multiple times for concerns with our air conditioner and furnace. Mat is honest, reliable and figures out the problem quickly. Estimates are fair and spot-on. Timeline for repairs is good and he works hard until the job is done including any follow-up visits that are needed. Would definitely recommend.

My air conditioning wasn't starting in our new home. Mat came and identified the issue in less than 5 min. Repair was fast and cost very reasonable. I would call back for any other service required.

In December we had our old water tank go out on us 3 days before christmas. Matt came over and installed us a new hotwater tank explaining properly what our choices where. I also requested to have the tank moved and placed in a different location.

Few days later Matt showed up on time and with all equipment. He did the work in the said time frame and left the area clean. Because this was a new tank and I was used to the old one, I had a few questions in the weeks that came after. Matt had no problem getting back to me in a timely matter.

In March we decided to replace our 17 year old furnace. We gave the contract to Home Climat Pro after having 4 estimates done. They did great work. Not only did they sell us and install a furnace that is not sized for our home, Matt had his partner come in too to do some ducking which is his specialty.

A few weeks later I requested a new thermostat and Matt was over the next evening. Installed it and showed us how to use it.

We are now fully upgraded in our products and are 100% happy with the service, products, quality and cost of the service.