Reviews

10/10

Yesterday was the second time I've had my furnace cleaned by Fresh Air Furnace Services. I's an older furnace and I get my furnace cleaned every year. Chris was the technician was very friendly and capable in what he was doing. He did a good job with cleaning my furnace. However I was not impressed with his assistant (Chandal) and noticed Chris had to stop what he was doing several times and show him how to clean/vacuuming the ducts which didn't seem too complicated. I'm not sure if it was a lack of training or just his bad attitude. I've already recommended Chris and Fresh Air Furnace Cleaning Services to some friends and will definitely have them back next year.

Approximate cost of services:
$86.00
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Company Response

Thank you for your review. We're glad you were satisfied with the service! Chandal was on his training week that week and Chris takes pride in his work, as you probably noticed, so if something isn't up to his standards, he will take the time to correct it. Although, cleaning isn't extremely difficult, you are handling high compressed air and there are certain intricacies to ensure that the cleaning is done properly without having dust and debris go back out into the house. We don't generally have a lot of turnover so hopefully next time you get your service done, it will be a team that has worked together for a while! Thank you for your continued support!

3/10

I hired this company last month to replace a water valve in my basement. The repairman came and checked what needed to be done. He turned off the water and left for what I believed to go to his truck to get the parts that he needed to replace the valve. He showed up about 40 to 45 minutes later. By the time he returned I was starting to worry he wasn't coming back to finish the work. He replaced the valve and left. From the first time he arrived to the last time he left was an hour and 10 minutes (12:10pm to 1:20pm). I was charged an 1.5 hours for labour plus a $25.00 truck fee.

Approximate cost of services:
$203.47
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