Reviews

10/10

We contacted Joe as our kitchenaid fridge wasn't working -he squeezed us into his schedule - before he came he asked questions, did research and he was honest and upfront with us and told us he wasn't sure if he could fix it but he would certainly help us in getting the issue resolved. He showed up when he said and guided us in getting our appliance fixed. I would recommend him to anyone - and will definitely call him if I ever require any future repairs to my appliances.

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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0/10

I ordered a new bedroom set; I was called the day before -- not a few days before as promised -- to confirm delivery and of course a request payment for the full balance owing-- I CLEARLY asked to ensure all pieces were going to be deliverd and was reassured they were. My delivery time was schedueled from 10-12 the next day. Only to have the delivery show up at 2:30-and of course not even so much as a phone call to tell me it was going to be late. I was immediately advised by the delivery man that one piece was misssing! How ironic since less than 24 hours earlier I was ASSURED all pieces were being delivered. That was over 2 weeks ago -- to this DAY i have yet to receive a call from Shawn or Mark -- after leaving NUMEROUS messages about my piece. The one message I received back was "to sit tight and I would hear back from them". Seriously??? Sit tight?? How very professional. We have even tried getting the sales person invlolved -- and she to has been no help whatsoever .... You may save some $$$ but the grief and aggrivation is certainly NOT worth any $$ you will save. The latest is i have called and advised them I want to RETURN the piece -- and GUESS what --- STILL NO CALL BACK!!! AMAZING!!!!!! GO SOMEWHERE ELSE ... you will be happier you did!

Approximate cost of services:
$4,000.00
2 of 3 people found this review helpful.
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