Michelle from Toronto

Sergey helped to replace one old toilet and one leaking faucet in the basement of one investment property I have. He also went to homedepot with me to help me pick up the toilet and faucet. Overall great experience. Sergey is Reliable, humble, good-hearted and knows what he is doing. His fee is also reasonable compared with the quotes I got from other plumbing companies. My basement bathroom is very small. So would be nicer if we have chosen a smaller toilet to fit into that narrow space. But again a lot of time contractors do not want to interfere with the owners especially if the smaller one is a lot more expensive that the bigger one. So I totally understand. Overall I am a happy customer. The work was done nicely and the place was left spotless. I would not hesitate to recommend Sergey to anyone. He is really quite pleasant to work with.

Reliable and warm hearted. I am very happy that I found Elaine through homestars. I misjudged a plumbing issue and accidentally made a big hole on the ceiling of my rental house's bathroom, which needs to be patched and repainted. I tried several calls to contractors I found on homestars and was turned down several times because apparently the job was too small. I contacted couple of contractors on Kijiji who said yes but never showed up. Elaine is the only one who was willing to help me with a small job like this despite the fact that she was very busy at the moment with couple of big projects. She came to my house three times in between her big projects to patch and paint. I was impressed by her professionalism and great personality. I would recommend Elaine to anyone I know.

The old furnace in my newly purchased high park rental house kept giving my tenants problems. It could never reach the set temperature and stopped working from time to time so that my tenants had to manually switch on and off the furnace to keep the furnace working. Called Max and he responded very fast. Showed up the next day. After a quick diagnosis, he told me my furnace was completely working fine. The only issue was the dirty filter. Although I told him I could go and buy/replace the filter myself, he volunteered to go and buy the filters for me as he knows a store close to my house. I paid $203 in total (including cost of 4 or 5 filters) and left my house very happy. Immediately after the repair, I left the country for a month long vacation out of Canada. After I came back, my tenant told me immediately after I left, the furnace still showed the same problem although not as often as before. I called and messaged Max numerous times trying to reach him and get some advice but failed. Max messaged back in the end saying he's on vacation out of the country as well and will not be back until middle Dec. When I asked whether he had any friend or partner who could come and take a look since his service was done a month ago, there was no reply ever since. No follow-up at all even after middle Dec. I am a very reasonable person - that is why I paid $203 even though I do not think the on-call fee ($90 plus tax) plus 4 or 5 filters may add up to $203. Overall I also think Max is a good person (although a bit rushed throughout the whole repair process). But I do hope Max could be a bit more professional/responsive after the service especially considering that the problem was never solved even though he told me everything with my furnace was fine. Out of desperate, I contacted another contractor (actually two - one for diagnosis and one for installation) and it ended up that the left burner and heat exchanger had issues, which I would expect Max to be able to figure out during his service call visit.

Excellent experience from start to finish. My old furnace was not fixed after the previous furnace contractor dropped the ball by not responding at all ever since his visit and charging me $200. It is a rental property that I recently purchased. So I really need to make my new tenants happy there. Out of desperate, I contacted Fred who was extremely fast in response and very friendly. He was also very reasonable and not pushy. He suggested I wait until the furnace to die and install a new one but the old furnace was in a very bad condition as there were issues with the heat exchanger and left burner. I decided to replace it immediately since the last thing I want is the furnace dead on the coldest winter day. The installation process was super smooth and his crew Kam was such a nice person to work with. The crew members were nice, courteous and professional. Kept the place very clean. Fred's price is reasonable given that the model I got is the best of Lennox. My tenants are very happy. Thank you Cozy World Inc.!

Kia helped me with the electrical rewiring of my newly purchased house in High Park Swansea including removal of the knob & Tube wiring on the ground floor and some rooms on the 2nd floor and installing the new electrical panel. His quote was not the cheapest but I trusted my gut and decided to go with him. Wonderful experience. The whole project was finished within days. Kia is a very reasonable and good-hearted man. Never pushed me into doing anything extra unnecessary. Promised that the quote was the maximum he was going to charge me and he kept his promise. Don't forget that his fee also includes the post-wiring patch-up work, which a lot of other electrical companies do not do. The showerhead of the bathroom in the basement was not working and my realtor tried to help but made a huge hole in the wall. I was terrified and told Kia when he called to follow up on things. Without me even asking, he offered to come to my house and patch the wall the next day. I am so grateful for that. Overall, Kia is a man you can trust and I would not hesitate to recommend him to anyone.

The appliance company from whom I bought couple of appliances recommended Jim. I tried him given that his fee is quite reasonable. On time, professional, polite and very detail oriented. My house is really old and there were some unexpected hurdles during the installation. Jim did not complain, nor did him charge me more fee. Before he left, he even fixed one of my kitchen drawers. Thank you Jim. I really appreciated and I would not hesitate at all to recommend you to my friends.

I'm very unlucky in a sense that the malfunctioning sump pump and the sump pump "pit" with holes caused flood in my basement, which cost me a fortune to fix almost everything in the basement. But I'm lucky to find a contractor like Vitaliy. Very knowledgeable, honest, and professional. Also his price is more than reasonable. During the installation process, an unexpected problem was identified, which solved my puzzle why the basement got flooded. Instead of just dumping the new sump pump there, they fixed the problem and charged a very reasonable fee for the additional work. Very easy to work with and over a good person. Highly recommended.