They don't care about their customers and are not terribly competent either. My Kitchenaid dishwasher used to work well. After about the 3rd year, it didn't work so well any more -- food wasn't cleaned off well, soap didn't dispense sometimes, etc. etc. Called the technician out - he cleaned the filter- it works ok for a month. Problems again. Had the technician come out several more times, explaining that the dishwasher must have some other problem because it worked for years without needing this type of regular filter-cleaning maintenance. (It was supposed to be a self-cleaning filter). In the end, they just blamed us for not cleaning off our dishes well enough before putting it in the dishwasher and then refused to come out anymore because they aren't a "cleaning service". Dishwasher still useless today. Also had problems with their service on our refrigerator -- fixed the water line going into the fridge. Within a short space of time we notice major water damage in the house. The water line wasn't properly fixed and had leaked out, damaging the floor and seriously damaging the basement below. Don't use these useless people!
- Approximate cost of services:
- $2,000.00