Overall our Fernbrook home has been fine but there are things that could have been done better. For example, the drywall at the corners of the rooms are not straight. We had a painter come to paint one wall in our two story living room and he said he wouldn't do it because the wall in the corners was really wavy and the painting the one wall a different colour would make this even more noticeable. He also stated that he never seen a drywall job so badly done before. We also get nail pops constantly, this is the only home I have ever lived in that has had these. Another issue, our windows drip water all winter, even if the humidifier is turned off. I will actually find puddles on the floors, which has done damage to the hardwood. Not sure why, again only home I have ever lived in that has done this. Actually even had ice on the inside of the windows that I had to scrap off. Our bedroom above the garage does not get any heat or AC. No air whatsoever comes out of the two vents in that room nor the bathroom vent for that room. You can place tissue over the vents and it doesn't move at all. Fernbrook refused to fix. Told us to call an HVAC company to come and balance the airflow. There are cracks in the garage floor and porch steps, Fernbrook said this is normal (maybe it is?). There is this new construction smell that still lingers today, 5 years after construction. Not sure what it is but it concerns me since I have small children. I get use to it and can't smell it until I leave for a few days/week to go on vacation then I come back and it is overwhelming. The best way I can describe it is kind of like a glue smell, if that makes any sense. There are other things, but small. So far I haven't had any trouble with our roof but our neighbours loose shingles on a regular basis and already re-shingled their porch (also Fernbrook - 5 yr old home). Overall the house is ok, but I would never purchase another Fernbrook home. The warranty is kind of a joke because when the guy comes to fix things he just gives you reasons why he can't. So really nothing on our list was fixed, or it was temporarily fixed just to break again. Like a toilet that takes forever to fill up, the plumber came 3 times to fix it and never seemed to figure out what was wrong with it. Anyways, I wouldn't recommend Fernbrook, but I am sure there are worse out there.
- Approximate cost of services:
- $700,000.00