Neil Bunn from Brampton

I have a pretty new custom home in Oakville that needed some adjustments made to gutters and downspouts to address water flow and volume. I was referred to a number of providers and had Frank come out and quote. His professionalism was immediate, he knew what he was doing, pointed out a couple other areas needing to be addressed and the clear reasons why. He offered a quote that was extremely reasonable for the area and the work. His team showed up on time, did great work addressing all the concerns including tweaking a couple other things while they were here and left the site spotless at the end, all the while showing attention to detail and explaining their approach to a couple of tricky areas. Terrific work, and I'd use them again in a heartbeat.

Contacted Brock when evaluating window replacements (first time replacements) for a 12 year old home. The offered a lot of suggestions and expertise on their products, and we took a tour of their showroom. We compared with three other companies and Brock was middle-high in the prices, but top 1-2 in the quality of the products suggested. Since they are local we selected them. The team came out a couple of times to make sure the sizing was correct, and even suggested a few changes to the order to save us some money (when does that happen?) and then did a professional install. Great work all around, exactly as specified in the contract. Couple of windows had a more "globular" caulking job, owing to different experience between the two installers, but while one caulker was *perfect* the other was still "good" and likely better than most installs. A year later we are happy with the windows, noticeably quieter and have noticed the improvement in insulation. We did not do one large front window the first time around due to budget limitations, but will likely have them back to do that window shortly.

My wife and I live in a 14yr old house, with original builders windows. Over the last year or two the seal in many had gone leaving moisture between the panes, and one had even cracked. We contacted a multitude of manufacturers and installers about new windows and received quotes from four. Bill Kovacs @ Brock came out and took us through the options, and then I did my research through lots of web forums. We selected Brock due to their reputation, excellent salesmanship (Bill) and professionalism, and the quality of their products (NorthStar) consistently received excellent reviews. I'm an engineer but I'm not going to claim to know everything there is to know about windows, vinyl, colourant, and spacers, but it is pretty clear that there are three or four excellent manufacturers and then everyone else well below. NorthStar is definitely in that group, and comgined with the professionalism was the choice we made. Nick came out and measured, and even suggested we *NOT* do one of our windows right now, saving us some money. Mike & team did the installation and did an excellent job. Renovation is always going to cause disturbance and dust, but they did their best to tarp and cover everything, and were prompt and on-time. Everything was cleaned up to the best of their ability, and in 24hrs the house is again spotless. Several neighbours have been by, and all have complimented us on the upgrade to triple pane, and new configurations (casements, picture arrangements and awnings). I'm not affiliated in any way (despite this sounding too glowing to be true), but am very pleased with what we got done (9 large windows + patio door with built-in blinds) and the resulting workmanship. I would recommend the team to anyone. Job: 0149934