Mikemart

What sets Waterworks apart for me is the customer service. After my initial call, they follow up to confirm details and give me a 2-hour service window. They were right on time with the service call, the plumber was friendly and they were in and out quickly. I'll be using them again if we have any issues with other appliances or pipes.

My wife and I purchased a resale condo about 8 months ago. This winter we noticed the laminate flooring in the main room was "bubbling" in the middle. We thought it might be water damage, but weren't completely sure as it was in the middle of the floor. We had the building manager and three flooring contractors look at the floor - all thought it was the result of a poorly installed floor - understandable since the floor was indeed poorly installed. After getting several estimates, we selected Frontier to replace the floor. Two Frontier employees showed up right on time on the scheduled day and began ripping up the old floor. It was soon obvious the damage had been caused by water leaking in from the balcony. Since the concrete base was wet and there was a leak that needed to be sealed, the installers left and told us to call back when everything was fixed. We sealed the leak and re-scheduled with Frontier. Again, the Frontier employees showed up on time and quickly completed the job. The floor looks great, Frontier was very responsive whenever we called and the employees were extremely professional.