Reviews

2/10

DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! After spending over $11,000. for new kitchen appliances almost 3 years ago, I just recently found out that an extended warranty I purchased and is on my bill was actually not charged to me and therefore I don't have the extra 4 years i thought I paid for. When I tried to find out what happened their answer to me after numerous times of me calling and not getting responses, was that for some reason unknown to anyone my invoices was rewritten and my warranty removed! since the then manager who I dealt with is no longer their there was nothing they could do for me. It was too late to purchase an extension even though it was not to kick in for another 10 months!! Elio the current manager had no answer deferred to his regional boss Sammy who would be back from holiday Aug 1st. after 3 more calls after that date and still no one called me back I got a voice message left on machine saying I was out of luck nothing they can do to help. I wish I had read all the reviews on this company before purchasing service was terrible . Have to hope I have no issues on appliances past manufature warranty!!!

Approximate cost of services:
$599.99
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10/10

Purchased a groupon so was not sure what to expect in the way of service.Very pleased with the duct cleaning service we received. Chris and Mark were very professional,punctual and explained what they would be doing and asked me if I had any concerns. We had just finished a major Kitchen Reno so I wanted to make sure all the debris was cleaned out from vents as well I didn't want my freshly painted walls to be nicked or damaged. They took before pictures of the major ducts to show me how dirty they were. Then showed us the after photos. Wow what a difference. I was especially grateful that they took the time to remove clean and replace my dryer vent which had never been cleaned. They also vacuumed my furnace, replaced my filter, checked my humidifier and explained how often everything should be cleaned. We will recommend this company and these two technician to family and friends. Excellent Job!

Approximate cost of services:
$219.95
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Company Response

Hi Antonella, thanks for sharing about your experience with us here on HomeStars. Thanks for purchasing one of our groupons, glad everything went well and you were happy with our work. Thanks again for your business and if we can be of any help or service in the future, please keep us in mind. All the best, Paul