Called Boonstra to get a quote to replace our AC unit. When they called to verify the appointment they were so concerned that I had my wife at the appointment as well. When I said she might not be there the person on the phone wanted to reschedule or get my wife on the phone. I felt like I was dealing with a time share company. The excuse was they wanted everyone there to answer any questions and go over the different products and warranty, but would not accept that both myself and wife were ok continue with the appointment. Very bad experience I cancelled the appointment and would never recommend this company.
- Approximate cost of services:
- $10.00
- Company Response
Brent, I am very sorry to hear about your experience. Please call me at 289-684-1839. Regards, Craig Goettler