We started the process of finding a renovator in the spring of 2010 by interviewing and getting quotes from four different contractors. Manor wasn't the lowest priced, however we were struck by both their ability to understand our vision and their professionalism. Throughout the renovation, Manor was patient with us and very understanding when we made some late stage changes. Good communication is something that we truly value, and we feel that Manor places a priority on this as well. Communication was frequent and clear, and they were always honest and forthcoming with opinions and suggestions. However we never felt pressured to choose one option over another. It particularly impressed us that Manor was not afraid to say "I don't know, but will find out for you". As happens in most renovations of any scale, hiccups can and will occur. Manor was good at adapting and finding some creative solutions to ensure work progressed when we encountered some supplier challenges. Overall we are very happy with the work done by Manor. Of the many highlights, some of our favorites would be the design work, and the craftsmanship on the custom cabinetry and finishing carpentry.
- Approximate cost of services:
- $150,000.00
- Company Response
Thank you Dwayne - good to see an honest explanation of what really happens in a renovation.