Reviews

10/10

I had a great experience with John and the True North crew. Our old eaves were in a bad state and were prone to overflow due to improper drainage and downspouts. John came by and assessed our situation and lent his expert opinion on what needed to be done (I say this because there were some potential problems with the wooden boards holding the existing system up and it was comforting to have someone of John's experience judge what was required). Everything from the quote and discussion of options to the job day was handled quickly and most importantly, hassle free. On job day everything was done quickly and professionally. The new eaves and downspouts look great and were well tested by some crazy rain the days following installation! So all in all I couldn't be happier with John and True North. Incredible price, high tier products and finish (didn't think I'd care for the hinged downspouts but they look and work great!) and great workmanship. A big thanks to you and your crew John!

Approximate cost of services:
$2,000.00
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10/10

I Couldn't be happier with the service we received. Paul and Mariela answered my questions and emails quickly and patiently. They made sure I was making very informed decisions about what I needed to have done and the cost involved. So we arranged a comprehensive duct, dryer, blower and coil cleaning as we hadn't had anything done in the 7 years we've been in our home. Their pricing is very competitive, and what I liked most, is the cost is broken down on their website and not hidden behind a 'call for quote' message. On the day of their visit, I was surprised to see John and Mark show up EXACTLY on time for the appointment. I'm so used to arrival windows spanning hours that it was refreshing to have them show up when they said they would. So two of the nicest and most polite guys walked me through the process, told me what they were going to do, and then started right away. Paul came by shortly after to inspect the work and lend his expertise. The work was done promptly, there was no mess at all, and the bill was exactly as negotiated. All in all, from the office to the in house technicians, this team is polished, PROFESSIONAL and just all around nice. I have no problem recommending them to anyone Thank you again Paul, John, Mark and Mariela! You guys were great :)

Approximate cost of services:
$500.00
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Company Response

Hey Matt, thanks for taking the time to share about your experience with us here on HomeStars. I am glad that you were happy with the work from start to finish. I'll definitely pass the kind words along to Mark, Johnny & Mariela as well. It was a pleasure meeting you, and if we can be of any additional help or service down the road, keep us in mind. All the best, Paul