Reviews

10/10

my tennet called me today and had heard a loud bang coming from the furnace room, I called around and aireone had the best price was also available the quickest. I called at 9:45 am and explained the situation to them, they asked me a few simple question and informed me that they would have some one available between 12-2 pm and asked if anyone would be at home, luckily my tennet was at home all day today so we could have the issue looked at. the technician called me from the house and informed me that the the noise was actually the furnace filter banging around in the blower ( as I completely forgot to check last time I was ) and that he had checked over the rest of the furnace and did not find any major issues with it, which surprised me as it is at least 14-18 years old. he did tell me that it wouldn't hurt to start looking into a new furnace as this one wont last forever but said I don't have to rush it. I would highly recommend this company to anyone for their fast service and easy to deal with approach. and I will use them for my other rental properties in the future

Approximate cost of services:
$150.00
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10/10

Yesterday my wife called me from work informing me the furnace had made a loud noise and now there is no heat.. With my 3 month old son there I panicked and grabbed the phone book and called the biggest add I could find, When I called aireone I got the service department right away and spoke with Brady I informed him what was going on and he was extremely helpful over the phone an gave me some things to look for before they came out, Once I checked the things he mentioned while having him on the phone he had some one come over. No more them 25 minutes later I had a tech from aireone at my door, he took his boots off at the door and went right downstairs to work. He determined that my board was gone and needed to be replaced he went back out to his truck came in with a new board and installed it. I have a old carrier furnace that has given me some trouble over the years and have always had to Wait for parts hence why I panicked so badly. However it's not to often you come across such high quality service these days and I highly recommend aire one For there service and professional technicians they have working for them.

Approximate cost of services:
$640.00
1 of 1 people found this review helpful.
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Company Response

Dear Mr Pierce, Aire One is the largest residential Carrier dealer in the area and we have a significant amount of parts ready on our trucks. Even if we didn't have the part on the truck, our technicians would pick it up directly from Carrier in Kitchener and have it quickly installed. We are proud to have helped you fast enough for your 3-month old baby not to be cold :)