An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Thanks Tracey, and thank you Felix. I never imagined a plumber could come so fast, and on time, and able to diagnose the problem and fix it (with replacement parts on hand! no need to schedule a second visit!) in so short a time. What is your secret sauce?! I meant to add, I appreciated that Felix took his boots off when coming into the house, without me even having to ask. He relieved the customer of the awkward need to ask him to take his boots off, and that alone gets top customer service points.
- Approximate cost of services:
- $240.00
- Company Response
Thanks so much for the amazing review. We pride ourselves with our 6 pledges - 24 hrs 7 days/week, 2 hr arrival window, fix it right the first time, clean up like we were never there, satisfaction guarantee with upfront pricing. Thanks for using Hoerner Heating & Plumbing. We hope to have the opportunity to work with you in the future.