P. Hoffman from Oakville

During one of the hotest weekends in August '13 my central A/C stopped functioning. As I require air conditioning for health reasons I contacted Boonstra's/Burlington due to their policy of no extra charge for emergency service. Turned out the exiting 10 year old unit would only function marginally after the repair. Requested a quote for replacement which was provided a couple of days later and installation was scheduled for the next day. They had the entire system replaced (furnace & A/C) within 6 hours, were professional and did something the company I had hired to replace the A/C 10 years earlier--they totally cleaned up the work area AND took the time to demonstrate how to balance the flow and to correct a problem that has existed since moving into the house in '87; i.e. preventing having an icy cold basement during the cooling season. Great organization to deal with and have already recommended them to a neighbor who needed to replace his furnace.

This was the most pleasant experience I've ever had with regards to work performed in my home. Project was finished on time and within estimated cost in spite of a number of 'surprises' once the room was gutted. Staff was polite and very professional. Would hire this group again in a heartbeat.