Reviews

0/10

WRONG DIAGNOSIS: The fridge and freezer were not cooling. The Technician from RG Appliance (whose name I will not mention) said that the compressor had to be replaced and it would cost Rs.500. He would not be able to do it himself but would call someone else from the company. We called for another opinion and it was the OVERLOAD RELAY that had to be replaced. The cost was less than half of what was quoted by the RG technician. Unfortunately, we had to pay $60 for a wrong diagnosis.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Vilma, thank you for letting us know about your concern. I very much appreciated you and your husband meeting me this past Saturday. You guys are wonderful people.
My technician's diagnosis was incorrect and we have refunded your money. We apologized for the inconvenience. We look forward to working with you again in the future.

Sincerely,
Nar!

10/10

Arby returned my phone call immediately and was so cheerful. He arrived at Orangeville to pick up the 10 seater dining set with his helper. My husband was there, too. He was very helpful in giving ideas where to place the various pieces. For and extra fee, he moved furniture from the top floor to the basement. I highly recommend Arby and will surely use his services in the future.

Approximate cost of services:
$250.00
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Company Response

Thank you Vilma for taking the time to post your review about our services. If you need anything done in the future please call us anytime.

10/10

Darren and his father were very punctual and delivered the goods on time. They did an excellent job and were a pleasure to work with. Darren's father is very knowledgeable and father/son make a great pair. I highly recommend them to anyone who wishes to upholster their furniture, Their prices are competitive and they will match their competitor's price.

Approximate cost of services:
$840.00
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Company Response

Thank you for your positive review. We are very pleased to hear that your experience with us was a great one!!

Thanks
ALO Team