Reviews

0/10

I am a long-term Reliance water heater rental customer. I scheduled a one off 12-point furnace inspection even though my furnace is working fine. After the call, the technician (who was good) asked if I would like to receive information on their protection plans. Later that day I received confirmation via email suggesting that I had set-up a System Protection Plus Maintenance Plan for $29.99/HST/mo. This was from a no-reply email address. Fast forward.... It took me two calls, three different departments and over 2-hours of my time to cancel a service I never signed-up for. This is just one example of very poor recent service.

Approximate cost of services:
$370.00
2 of 2 people found this review helpful.
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Company Response

I am sorry to hear about your disappointment Monte. If there is anything I can assist you with please email me with your account information to gwillson@reliancecomfort.com - Gemma

10/10

We first reached-out to Marco in 2018 to discuss our exterior home renovation planning. After a pause in the project from our end, we re-engaged Dessano Stucco Systems early in 2021. During both interactions, Marco was very honest, reasonable and forthright with options, planning and next steps. He was very professional and helped guide our planning! Our family highly recommends Marco for complex exterior renovation projects. Thank you,

Approximate cost of services:
$90,000.00
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Company Response

Thanks Monte. You've been great to work with on both instances. Thanks for the kind words.

10/10

I moved into a house with a hot tub that needed to be moved. This left a large hole in my raised interlock style patio. I also wanted to do some landscaping/walkways in adjacent areas. I was referred to Siamack (Sam) from a neighbor, where he had recently completed a front patio reno. He and his team were very friendly, honest and pleasant to work with. Well above most contractors I have worked with. Sam was accommodating to my requests for changes as the project evolved. The end result looks great! Thank you Sam.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the review and I am glad that you liked our service. Working with the great client like you motivate us to improve our performance and customer service.

10/10

I would highly recommend the services of Cirton Plumbing. They proved to be very honest and prompt! In the summer of 2013 I had this company install a backyard shower; complete with hot and cold water and a hand held shower head. This shower gets great use! From rinsing off after using the hot tub to cleaning the children this has been a great install. however, the reason I am writing this referral is that recently while I was away on a business trip my wife called Cirton with a suspected plumbing leak. Cirton again provided quick service at a fair price. Great job!

Approximate cost of services:
$550.00
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Company Response

Thanks Monte for the repeat business, we really appreciate it.