Wow. Let's just say from the time we contacted Sean, to the days after the inspection was done, my Wife and I have been thoroughly impressed.
I contacted Sean late one evening to complete a home inspection; our subject removal was within days. Before putting my head down for some late nite youtubing, I was pleasantly surprised to receive a reply from Sean. This wasn't a standard auto-reply, he got back to us...he got back to us really fast.
As the week went on, he provided all of the details of his process and outlined the procedure that would occur during the inspection. We had a lot of questions. Sean was quick to reply and even called the night before the inspection day to clarify some of the expectations that I hoped the report would present. At this point, Sean had already gained our full confidence and we hadn't even met yet!
Sean mentioned that he would be there early to look around the building, so he was already there when we arrived. Right away, he summarized some of the items he noticed. During the inspection, Sean took the time to point out each issue, provide tips and information, and gave us the opportunity to ask further questions and get clarification. This was extremely helpful.
One of our concerns was the common areas of the building. At the time, we did not have access to these areas, but Sean offered to come back the day after if we could make arrangements to get access. Fortunately, we were able to gain access on the day, but we really appreciated the offer; that's purely just great service.
So onto the report...it was awesome. The inspection report was exactly what we needed to form our decision; it was informative, straight forward, and simple to read (especially with the color coded information). In addition to Sean's advice during the inspection, this report formed the basis of our decision, and provides the basis of how to properly maintain the property in the future.
In addition, we received the inspection report on the same day as the inspection. What better way to summarize the findings while its still fresh in the mind. Sean also followed up with a phone call and encouraged us to ask any questions now or in the future.
So, we had a great experience with our Home Inspection with Sean. You can tell that he enjoys his work, works really hard, and we can sincerely say that he exceeded our expectations for the service he provided. We'll be keeping his card handy, and won't hesitate to refer his services to anyone that we know that could benefit from his great work.