Sarah Causton

We hired George to renovate the upstairs of our newly purchased Century home. The work we had George and his men do included the following -remove old closets and the mismatched door frames and some flooring (where there was some) -lay new flooring continuous throughout the whole level -build new door jambs -hang new doors (chiseling out the holes for the hardware by hand) -install new door casings and trim true to the style and age of the home -replicate the existing baseboard trim when missing pieces needed to be replaced -remove the old, dangerously low, railing and replace with up-to-code version -installed and patched drywall where necessary -re-secure loose steps and resurface with new treads and risers -caulked every nook and cranny We also added a side project for him to lay flooring in a downstairs room and seal up an unneeded interior doorway. George came and gave a detailed quote and stayed within the budget, which is unheard of in the industry! He and his men cleaned up the work area at the end of each day and literally marked off with caution tape when things needed to be left out overnight. They vacuumed all dust and debris and stacked their tools in a corner or a room so the work area was safe and clean to inspect when we wanted to. They were very careful to cause as little disturbance to me and my 4 young kids as possible...even though my kids may have been disruptive to their work at times. My husband and I have enough experience doing our own renovations to spot poor or overlooked work and have had issues with contractors in the past who have tried to pull the wool over our eyes by not reporting problems as they came across them and were resistant to do anything about it when we reported it to them. George was the opposite; he would point out problems before we had a chance to mention anything and he would already have a solution in mind to rectify it. Aside from his professionalism and conscientious work habits, George is a master of his craft and produced beautiful work with outstanding attention to detail. George's work was not only aesthetic but also strong and built to last. I cannot emphasize enough how highly I recommend this company. If we ever have need of a contractor again, George will be the man we call!

Doug Butson was very helpful and took his time taking me along with him during his inspection and pointing things out to me as we went, explaining what hazards/issues he was looking for. Overall it was very informative and I especially appreciated the detail put into the written report as well as the supplemental information, maintenance checklist, cost estimators, utility trackers, etc.. And it came in a handy binder for quick reference in the future. I am very pleased with the service I got.

We had a lot of odd-jobs that we wanted to get done before we list our house for sale, and Jim was more than willing to do the work we just didn't want to do. He put up new drywall, did lots of patching and he laid new flooring in our living room, among other things. It looks so good, its a shame we have to leave!

This is the second time we used this company. The first time was for an entry door; we were so happy that we called them back to do our kitchen window. And now we are so thrilled with that purchase too that we are going ahead and having the rest of our windows done as well. Not only are the products good quality and beautiful, but the installation workers were beyond polite and especially tolerant of my toddlers who wanted to witness every bit of the process.

Northern Comfort offered me superior product, service, and warranty than the other quotes I got and they were tied for the lowest price! Both the salesperson and the installers were very kind and courteous. The finished product is wonderful!