Reviews

10/10

Got a glass door for ensuite shower. Communication 10/10. Installation 10/10. Fast. Service 10/10. I wasn't home when they installed it but when I noticed they had installed the wrong finished handle I called the company and within a day they were back and replaced it.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your positive feedback! It's always great to hear from a happy customer. We will pass along the message to our staff :)

9/10

It was one gentleman that came with all the equipment. Did a great job. 1 area rug, 1 bedrooms, a hallway, 1 three seat sofa and an arm chair took him about 2 hours. My only two feedbacks are I wish he wore or covered his outdoor shoes when in the house. While cleaning my living room set I saw dirt shoe prints on my hardwood flooring and figured all that same dirt would be on my area rug and second small is that he didn't arrive on time and arrived after the time frame given. But I would recommend Pamir to friends. Thank you !

Approximate cost of services:
$315.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for choosing our company
We glade to do business with you

If you don't like our service tell us!
If you like our service tell others!

Pamir Carpet Cleaning
A Better Way to Clean A Cleaner Way to Live
https://www.pamircarpetcleaning.ca/
416-727-3597

10/10

I talked to over 9 companies in over 13 months and we decided on Direct Pro. Met with Eugene and his co worker. I like to be direct with sales people and representatives. I don't like too much chit chat, especially when I know what I want. Eugene listened to what I needed and didn't beat around the bushes gave me a quote we were both happy with. I have been played before and I have lost my trust in vendors so I needed a lot of re assurance and confirmation. I went to their factory and distribution spoke with them their to make sure this is a legit company I was dealing with and all worked out. I am very happy with how the door turned out. Out door needed a custom frame so it was hard to find the right company for the style we liked in the right price. They came a little later than they schedules but not much later, a week or so delay no biggy. Two guys came installed it in about 4-5 hrs and cleaned up after themselves. Looks great. Thanks Eugine and Direct Pro.

Approximate cost of services:
$0.00
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Company Response

You're going to love your new doors. Great investment in your home!

0/10

I would NOT believe any of the 10 star reviews! I have experienced the same as many other 0 reviews that I have come across on the internet. Harris who comes across as a professional and well informed person sold the job to us and our neighbour on AUGUST 25th, we both picked the stone (basic nothing to glamorous or FANCY!), we were impressed when they showed up on September 10th to excavate and put down first layer of gravel, we paid then first deposit as we agreed, we keep our word and paid them (BIGGEST MISTAKE we have ever made) $5000. that was the end of that. Sent a friendly text to DAVID (claims to be the owner .. I wouldn't be so proud of that if I were him) on Oct. 2 at 9.27 am. asking when they will return, Response: "still waiting on stone colour" sure we believed him at the time. Oct 7 I text him again. "any news" response "still waiting" Oct. 13 "it's now 9 weeks where are the stones" - now it's getting a bit unbelievable that a stone company takes THIS Long to order stones. His response " be patient' Oct 15 inquired AGAIN his response " stones being MADE" seriously?!?!?!?! Oct 24, 25, no reply to any texts.... Oct 30 his response "ground Wet" (we signed in AUGUST!!!), Oct 31, and today Nov 8 we have snow on the ground (STOUFFVILLE) and guess what NO STONE!~!!!! and not only has David been so SHADY his so called project manager Leena called me 3 weeks ago promising stones the following week and nothing. according to her answering machine she only works Mondays and Fridays from 9-5 and we have called during those times ON NUMEROUS occasions and guess what no response ! most times the machine is full, which I'm pretty sure are from other they have mislead and Harris...well he's disappeared. I am advising any person out there who have saved their hard earned money to make their house beautiful to save them selves and go else where. Mega interlocking have been nothing but a nightmare. ALL those reviews out there are true about them. I am seeking legal action because I need my front and back to be accessible soon and before someone sues us by tripping on our front step. I'm frustrated and very angry.

Approximate cost of services:
$15,000.00
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Company Response

Our company was contracted to do some interlocking for this customer, unfortunately we got backed up because of product delay. Once that the product is here and ready the rain that we have had has put us back, unfortunate we explained this to the customer - to do this project properly we have to wait till the spring. We have a warranty on our work we have to make sure we do things right 100% of the time. As show on the customer’s pictures our work is ready for stones to be laid.