We have been looking for a paving company for a couple of months. Happy we decided to use Aurora paving. The fellow worked quickly and efficiently. They addresses all the concerns I had. It looks greats.
Thank you for the great review!
extended warranty- poor service
Paid for an extended warranty for Samsung steam washer and dryer. The dryer stopped working on Canada Day - it was an electronic component failure. Which I had told the customer service when I booked the appointment. The wonderful service required one week for a service person to drop by for 15 minutes and tell me what I already knew - the electronic component needed replacing and he was sent without parts. Customer service will call when they have the part. - I waited 3 days for them to call but to no avail. We then called and we complained that this was not acceptable customer service.- the next day the part magically appeared in Sears service department-I was called and told customer service would call me and book an appointment. Two more days pass. No Call. We call once more - this time we were informed that the they can't send a technician for another 10 days.Terrible service for the price of the machine and the warranty- it would be faster and cheaper to not to get the warranty just pay for a service technician. Even after complaining nothing is being done to improve the service. I still have another 5 days to wait for the repair to a dryer that cost over $1,000.00, Don't waste your money at SEARS for any major purchase - the customer service is no longer there nor do they stand behind what they sell . I will never purchase another appliance from them. It is no wonder the company is in trouble-customers are leaving with the poor service.
We purchased a new home, had our builder permit us to get our own Kitchen company and to do our own design. The details and the extras make the world of difference. Custom legs on the island , recycle bins, soft close drawers, lighting all around and unique backspash design and tiles. One service call needed for backordered items. We have enjoyed our kitchen for over two years now and still love it. It has the "WOW" factor when visitors come to our home. Even the neighbors like to show it off. The Designer, Installer and Service technician were wonderful to deal with and very professional. The timing was just as scheduled and planned. There was no delay or hold up the builder. I would recommend Aya Kitchen Gallery in Ajax to anyone that wants quality,price and a full service organization.
