Meagan De wolfe from Victoria

This was the first time I had ever used a moving company. Elizabeth made this very easy for me. She price-matched the best quote I had received from another company, and explained each portion of charges very thoroughly, and without making me feel simple. The two gentlemen who came to pick up my stuff were very nice and professional. I hadn't really thought of how to pack my large screen TV, and they gave me options to do it myself, or have them do it for a nominal fee, which would also insure it. I chose to have them pack it, because an extra $50, when looking at the overall cost didn't seem like a big deal. They were very efficient and polite, and had everything out in under an hour. They went over the paperwork with me and made sure I understood everything before they left. Moving cross country can be very stressful, but Elizabeth made this much easier. Whenever I had a question, or concern, she responded to me promptly, and without ever making me feel silly. It's nice to have a contact that treats you like a real person. It also made it easier for me, because instead of calling the main office and trying to get answers, I could just email her, and she took care of all the calls for me. When my delivery arrived, again the movers were very polite and efficient, and seemed genuinely surprised that I helped with removing the moving blankets. I don't imagine their job is easy, and it was a small gesture. Again, they were very quick and efficient, and offered to help me set up my bed (it was purchased new before the move, and frame and headboard were still boxed.) I declined, only because I like to do such things myself. The only item that had any "damage" was a very flimsy shelf that I had damaged myself many times over the years, and was able to fix in a matter of minutes. All in all, this was a great experience. I had spoken to other companies, but none of them made me feel like they genuinely wanted my business, I just felt like I was another pay out for them. I can't say enough good things about Bluestar, and Elizabeth specifically.